World Class Hospitality Partners

Our Mission:
The mission of World Class Hospitality Partners is to help businesses and organizations improve their level of hospitality leadership and hospitality excellence. Our mission is to reach out and provide a helping hand to organizations that want to build a foundation of service excellence in all areas and at all levels of their organization. We believe and live the concept that is at the heart of genuine hospitality....we help others become a world class organization and attain maximum success in their hospitality ventures.

Who We Serve:
We serve a wide variety of businesses and organizations including hotels and resorts, health care facilities, cruise lines, food and beverage services including restaurant operations, convention centers, and country clubs. We serve and help governments, colleges, universities, tourism boards and related associations in their mission of delivering hospitality excellence.

Our Programs:
We work at all levels of your organization. We work with you, your key leaders and front-line staff helping improve strategic, managerial, and operating practices. Our programs and services are customized to fit your needs and to help you reach your specific goals. We build systems, programs, workshops, and learning materials that help you deliver hospitality excellence to your guests.

Our customized programs include:

-Hospitality Strategic Planning, Consulting and Coaching

-Hospitality Leadership Training and Development,

-Hospitality Excellence-Creating No One Escapes Service™

-Guest Service Programs Customized for All Levels of Your Organization

-Related Training Programs and Strategies:
     -Customized Training Materials-Programs-Systems-Manuals-Learning Tools
     -Train the Trainer Programs

-Coaching and Mentoring Skills for Emerging Leaders, Managers and Supervisors

-Food Safety Consulting and Training
     -Effective Programs and Practices that Protect Both the Associates and Guests

Who We Are:

Tesfaye Abate
Tesfaye Abate is an industry veteran and offers decades of experience and accomplishments in the hospitality and restaurants business. He is well versed in dealing with different cultural backgrounds and is fluent in several languages. In the 1980’s he owned his own restaurant in San Francisco, California.

He has pioneered sales, account management, and customer relation management techniques that more than doubled sales while saving his employers tens of thousands in costs annually. His experience in all hotels departments from the front desk to housekeeping, concierge, sales and operations has equipped him with the knowledge sought after for a successful and distinguished hospitality leader. He has held hospitality leadership positions all over the world in five star Hotels in the Middle East, East Africa, throughout Europe and the United States.

He brings a strong operations background and a unique ability to communicate with all levels of the organization. He is the complete professional in all aspects of hotel operations and is fluent in Italian, Arabic, Spanish, Amharic and Tigrinya.

Tesfaye was educated in the Hotel business at the Scuola Alberghiera di Bellagio Lago in Como Italy.

Ron Yudd
Ron Yudd has spoken and trained hospitality professionals all over the world. He is an internationally recognized management consultant, speaker and trainer. He trains leaders, managers and associates on both profit strategies and re-energizing their passion for service.

His programs "Leadership Legacy", "No One Escapes Service" and "Points of Profit" have helped business operators focus in on profit enhancing strategies and service improvement programs.

Ron grew up in the restaurant business working in Washington D.C. As part of his extensive background Ron held the position of Director of Food Service for the United States Senate in Washington DC. He served in the Senate for over 21 years. His guests, associates and employees still refer to Ron as "The Senator of Service". During his tenure the Senate Restaurant served over 10,000 meals per day in ten different restaurants. Ron supervised over 200 associates in the daily mission of delivering the highest quality food with a passion for personalized service.

How Can World Class Hospitality Partners Help You?
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